Conflict resolution Essay Example | Topics and Well Written Essays - 1250 words - 1

Conflict resolution - Essay Example Conflict resolution Being involved in a conflict can result from lack of option thus in most circumstances, people will be unaware that they are part of a conflict. In most circumstances, people who are part of a social unit like the family, workmates and company members get themselves involved in a conflict owing to the social relationship they have with the conflicting individuals. The resultant instigator of a conflict is the response of people to a perceived threat rather than the true threat facing them. In this manner, when the perception of a threat does not become a reality, people modify their behavior by evolving the sà ©ance of threat, but when the perception to threat becomes a real threat, conflict occurs. In the United States, in particular, the racial factor is among the major causes of the threat. Predominantly, a conflict between the white and the black races have in some instances resulted in armed conflict along the streets in the major cities in the United States as well as in the residential areas. Conflicts of this magnitude fuel an increment in the crime rate. One critical factor in the conflict that involves races is that it does not discriminate class or education level of people, but blanket cover all individuals with the traits instigating conflict. In an attempt to understand conflict and the nature of conflict, thus paper will analyze a case study of Officer Schwapp who was a victim of conflict in his workplace and attempt to provide mitigation measures to bring understanding in the event of such a conflict.

Conflict Management Case Study Example | Topics and Well Written Essays - 1000 words

Conflict Management - Case Study Example The said colleague therefore started showing signs of resentment towards our supervisor, and continually expressed his dissatisfaction by blurting at me regarding the same whenever his output fell short of expectation. However, the management soon realized that the conflict was not only affecting the daily output from our department, but that it was slowly becoming malignant as the said worker started imputing improper motives into the minds of other workers. It therefore became imperative for the management through the supervisor and the overall coordinator to institute a resolution process in order to restore normalcy. To that effect, this paper presents an analysis of the resolution process adopted, its efficacy under the given circumstance, and the probable alternative approach that in my personal view could provide equally good or even better results. Practical conflict resolution strategies are those that amicably settle the fracas by addressing the core issues underlying the situation. Hynes (2011) notes that such a method should entail an in-depth understanding of the usually implicit, theoretical presupposition framework that is characteristic of conflicts. To this end, the resolution of the management to first explore the underlying issues behind the conflict, followed by convening an inclusive meeting to discuss the way forward proved effectual. The management set the stage towards resolution by acknowledging that the emergence of a conflict implies the existence of interdependence, hence the need to restore normalcy for the benefit of the organization. More specifically, this is also important for the success of the individuals involved, psychologically and career wise, a fact that Deutsch, Coleman and Marcus (2011) espouse as being critical to conflict resolution. During the meeting, the panel understood the necessity for